Shipping policy

SHIPPING POLICY

At ONELAST, every order is handled with care and shipped as quickly as possible. Below is everything you need to know about our shipping process.

Shipping Timeline

  • All orders are processed and shipped within 8–14 business days from the date of order confirmation.

  • This timeline includes order processing, quality checks, packing, and transit.

  • During product launches, sales, or high-volume periods, shipping timelines may extend slightly.

Order Processing

  • Orders are processed on business days only (Monday to Friday, excluding public holidays).

  • Once your order is shipped, you will receive a confirmation message with tracking details (where applicable).

Shipping Locations

  • We currently ship across India.

  • For international shipping enquiries, please contact us before placing an order.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Any applicable duties or taxes for international orders (if offered) are the responsibility of the customer.

Tracking Your Order

  • Once shipped, tracking information will be shared via email, SMS, or WhatsApp.

  • Tracking updates may take 24–48 hours to reflect after dispatch.

Delays

While we aim to deliver within the stated timeline, delays may occur due to:

  • Courier partner issues

  • Remote delivery locations

  • Weather conditions

  • Unforeseen logistical constraints

ONELAST is not liable for delays caused by factors beyond our control, but we will always assist in resolving issues where possible.

Incorrect Address or Failed Delivery

  • Please ensure your shipping address and contact details are accurate.

  • ONELAST is not responsible for delivery failures due to incorrect or incomplete address information provided by the customer.

  • Re-shipping costs (if applicable) will be borne by the customer.